Legal IT and legal support
Law-firm reqs where the job title isn't the evidence.
Two packs cover law-firm IT support and litigation paralegals. Both start from the same rule: a title on its own proves nothing about the work behind it.

What the pack teaches ANDY
Help desk isn't law-firm support
Citrix troubleshooting, white-glove support for attorneys, conference-room A/V and legal-environment experience each need their own described duties.
The legal applications
iManage, NetDocuments, Elite 3E, Aderant, Intapp, Litera, Relativity, Worldox and Clio, with Relativity the e-discovery platform kept apart from the theory of relativity.
Paralegal isn't litigation
The title is used in every practice area. Met needs substantive litigation and trial-preparation evidence.
The litigation toolset
Relativity, Everlaw, CaseMap, TrialDirector, Concordance and CM/ECF e-filing.
Roles it covers
- Law-firm IT and desktop support
- Litigation paralegals
Each role has a criteria template in the pack. The Role Blueprint agent starts from it, so the draft you approve already speaks this language.
From the question bank
- Describe a Citrix problem you diagnosed and fixed yourself: what broke, what you checked, and what resolved it.
- How many trials or evidentiary hearings have you prepared for, and what did you personally prepare?
Screening Questions, coming soon, will draw on these for the gaps in each candidate's evidence.